Compliance Center

Documentation for ChatMD's data governance and compliance capabilities for healthcare organizations.

Contents

Document Description
Data Retention Policies Configurable retention for patient conversations, clinical logs, and medical records
Legal Holds Preserving data during litigation, audits, and investigations
Audit Trail Tamper-evident logging of all clinical AI interactions
HIPAA Compliance HIPAA Privacy and Security Rule implementation
SOC 2 Controls C1.2 and P5.1 implementation for healthcare
Retention Audit Trail Records of PHI disposal

Overview

ChatMD provides enterprise-grade data governance designed specifically for healthcare AI deployments:

  • Retention Policies - Automated lifecycle management for patient conversations, audit logs, and medical documents with configurable periods per healthcare organization and department
  • Legal Holds - Preservation of data during malpractice litigation, regulatory audits, HIPAA investigations, and internal compliance reviews with targeted or blanket scope
  • Audit Trail - Cryptographically chained audit logs that enable verification of record integrity and support compliance investigations required by HIPAA
  • Compliance Controls - Built-in support for HIPAA Privacy and Security Rules and SOC 2 (C1.2, P5.1) requirements